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While external consultants can

Posted on July 31, 2010
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While external consultants can be fabulous, the wrong one can create as many problems as they were hired to solve. Lack of sensitivity to the client’s business and culture, threatening employees by being an “outsider” and providing “perfect” solutions that are not practical for the client’s business are just a few problems I’ve seen.

When finding the best consultant for your needs, I suggest the following:

Referrals: Ask trusted business colleagues for names of people they have used for similar needs, and find out specifically what the results were. If they have someone that has moved their business in the right direction, they will be more than happy to give you the contact information.

Chemistry & Rapport: Speak with and meet the prospective consultant several times before hiring.
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